Support

Email support@tidyfieldapps.com. We reply within one business day, faster if you cannot work.

Include your Excel version (File, Account, About Excel), whether you are on Windows, Mac or the web, what you compared, and what you expected. If you can share the two files, or anonymised copies, that is the fastest route to a fix.

Common questions

How do I add it to Excel? Tidyfield Compare is installed from this website, not from Microsoft AppSource. The install steps cover Excel on the web, Mac, Windows and organisation-wide deployment.

Lost your licence key? Search your email for "Tidyfield Compare" or "Lemon Squeezy". If you cannot find it, email us from the address you bought with.

Key says the activation limit is reached? Open Tidyfield Compare on an old device and click License, Deactivate on this device, or email us and we will free a slot.

Need an invoice or a team licence? Email us the number of users; we send one invoice and keys.

Found a bug? Tell us the steps and we will fix it; bugs that block a comparison are top priority.